Frequently Asked Questions

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Frequently Asked Questions

General Product Information

We currently offer white oak, western maple, & cottonwood across most of our designs.
Our priority is sourcing material from across the PNW. We harvest naturally fallen trees, and work with nearby suppliers who source timber from responsibly managed forests. All our products are made from solid wood and kiln dried prior to production.
Stain refers to the color applied to the wood prior to sealing. We currently offer 5 stain options: Light Golden Age, Golden Age, Dark Golden Age, Soil, and Char. Custom staining is available for an additional fee. Finish refers to the style the table is finished in. We currently offer organic, clean, or distressed.
We can accommodate small size changes (length, width, and height) in our tables. Depending on the request there may be a fee for customization. Please Contact Us if you are interested in customizing an existing Ecology Product. For fully custom designs, you can submit a request via our Custom Build page. These requests are handled on a case-by-case basis and generally have longer lead times.
All our products are treated with a high-quality, low-VOC sealant that is food-safe, easy to clean, moisture-repellent, and highly durable. Our sealant is available only in a matte finish.
Our standard products are not designed for outdoor use. If you are planning on placing your furniture in a covered area that is not directly exposed to rain or direct sunlight, we may be able to accommodate adding additional layers of sealant to the product(s). If you would like your items finished in our outdoor sealant please refer to our Custom Build page to submit a request.
On each of our product pages, there is a section on the lower right portion of the page that gives the rough product dimensions.
We produce all our products to very tight dimensional tolerances, but you may notice your table shrinking across the grain over time. This is usually due to your item(s) acclimating to the humidity and temperature of your home. We source and dry all our wood to 5% - 9% relative moisture content to help minimize shrinking but we cannot guarantee your table will not shrink over time. The thickness of our products can vary slightly depending on the source of our materials. We generally aim to be right at 1.5", 2", and 3" but thickness can possibly vary by +/- 1/8".

Product Care

To ensure longevity of the sealant on your item(s) we recommend using natural based cleaners. Avoid using citrus based cleaners or cleaners with citric acid in them. Often using warm water with light dish soap is all you need.
Solid wood is a natural material that responds to changes in temperature and humidity. As your furniture adjusts to your home’s environment, you may notice:

Expansion & Contraction: Wood absorbs and releases moisture, which may cause slight movement in joints, drawers, or tabletops.
Minor Cracks or Checks: Small surface cracks can appear due to natural shifts in humidity but typically do not affect durability.
Warping or Cupping: In some cases, uneven moisture absorption can lead to slight changes in shape.
Color Changes: Exposure to sunlight and air will naturally deepen or lighten the wood’s color over time.
Joint Adjustments: Seasonal changes may cause joints to feel tighter or looser, but our quality craftsmanship helps minimize this.

To help your furniture settle properly:

✔ Keep indoor humidity levels between 35-55% to prevent excessive expansion or shrinkage.
✔ Avoid placing furniture near heat sources or direct sunlight to prevent warping.
✔ Allow a few weeks to months for the wood to fully adjust to your home.
✔ Use a humidifier or dehumidifier in extreme climates for added stability.

These natural adjustments are part of what makes solid wood furniture unique and long-lasting. If you have any concerns, feel free to reach out to our customer support team!

Ordering & Payments

If you would like to order samples before placing an order, you can do so directly from our Samples Page. Once your order is paid in full, we can credit your order for up to 3 samples.
You can schedule a showing at our production shop and showroom in Woodland, WA Mon-Fri 9-4pm or by appointment. Please call or message for more info (see contact page). We are also happy to do video calls.
Due to our products being made to order, we require a deposit to process your order and reserve a spot in our production schedule. This is a non-refundable deposit of 50% of the total order including shipping charges. Orders can be placed on our website (paid in full) or through our sales team at hello@ecology-usa.com.
After placing your order you will receive a confirmation email with your estimated production timeline. Because every piece is made to order, lead times typically range from 8-12 weeks. We will keep you updated as your piece moves through milling, drying, and finishing.